Frequently asked questions for companies
Are workers on the Spotwork platform insured?
In the United States, workers engaged on the Spotwork platform are covered by Occupational Accident Insurance while engaged in a booked job, with coverage up to $1,000,000 per occurrence. Spotwork also maintains $2 million in Commercial General Liability insurance.

In Canada, Workers engaged on the Spotwork platform are covered under provincially regulated workers’ compensation programs where applicable. Spotwork also maintains $2 million in Commercial General Liability. Companies remain responsible for evaluating suitability and supervising all onsite activities.
How much does Spotwork cost?
Spotwork operates on a pay per booking model. There are no subscriptions, buyouts, or long term commitments.

Companies pay the posted hourly rate for the booked job, plus a transparent platform fee.

No hidden fees. No agency lock ins.
How does Spotwork provide visibility when booking workers?
The platform uses marketplace activity signals, including historical participation and cancellation patterns. These indicators provide transparency when reviewing available workers.
What is Spotwork and how does it work?
Spotwork is an industrial labor marketplace that connects companies in warehousing, logistics, distribution, food processing, and manufacturing with available independent contractors called Spotters. Companies post jobs on the platform, and Spotwork uses faster outreach and curated Spotter pools to help fill those jobs quickly. There are no long-term commitments and no agency lock-ins.
Is Spotwork a staffing agency?
No. Spotwork is a labor marketplace, not a staffing agency. Companies connect directly with available Spotters through the platform. Spotwork does not assign or manage workers on your behalf. Companies remain responsible for evaluating suitability and managing all onsite activities.
What industries does Spotwork serve?
Spotwork serves companies operating in warehousing, logistics, distribution, food processing, and manufacturing. If your operations require industrial labor at scale, Spotwork is built for your team.
What markets and locations does Spotwork operate in?
Spotwork operates in 35+ markets across America. To see whether Spotwork is available in your area, visit our locations page.
How quickly can I get workers through Spotwork?
Most jobs posted on the Spotwork platform are filled in under 24 hours. SpotSource, our outreach tool, reaches hundreds of available Spotters in minutes and builds curated pools matched to your role and location.
Who are Spotters?
Spotters are independent contractors available on the Spotwork platform. They choose when and where they work, and bring experience across industrial roles including warehouse operations, forklift operation, order picking, packing, and general labor.
How does Spotwork vet the workers on its platform?
Spotwork uses Reliable Spotter Metrics to surface marketplace activity signals including historical participation, engagement history, and cancellation patterns. These signals give companies transparency when reviewing available Spotters. Companies remain responsible for evaluating suitability for their specific job requirements.
How many workers are available on the Spotwork platform?
There are currently 300,000+ Spotters available across the Spotwork platform in markets throughout America.
Can I request the same Spotters for future jobs?
Yes. Companies can build preferred Spotter pools over time, giving you faster access to workers who are already familiar with your operations and job requirements.
What types of roles can I fill through Spotwork?
Spotwork supports a wide range of industrial roles including warehouse associates, forklift operators, order pickers, packers, loaders, unloaders, production line workers, and general labor. If you have a specific role in mind, contact our team to confirm availability in your market.
How do I post a job on Spotwork?
Jobs are posted directly through the Spotwork dashboard. You set the job details, location, and requirements, and the platform handles outreach to available Spotters in your area. Our team is available 24/7 to support you through the process.
Can I post jobs last minute?
Yes. Spotwork is built for exactly this. Whether you have a planned job or an urgent same-day need, the platform is designed to help you connect with available Spotters quickly.
What is SpotSource and how does it help me find workers faster?
SpotSource is Spotwork's outreach tool that sends high-volume notifications to available Spotters and builds curated pools matched to your roles, locations, and job requirements. It helps companies go from need to worker pool in minutes.
What are Reliable Spotter Metrics and what do they tell me?
Reliable Spotter Metrics are marketplace activity signals built into the Spotwork platform. They surface a Spotter's historical participation, past engagement, and cancellation patterns so you can make more informed decisions when reviewing available workers. These are informational indicators, not performance ratings or guarantees.
Are there volume commitments or minimum booking requirements?
No. Spotwork operates on a pay per booking model. There are no minimums, no subscriptions, and no long-term commitments. You post jobs when you need them and scale up or down based on your operations.
How does Spotwork compare in cost to a traditional staffing agency?
Companies using Spotwork typically see cost savings of up to 25% compared to traditional staffing solutions. There are no buyout fees, no hidden charges, and no agency markups. You pay the posted hourly rate for the booked job plus a transparent platform fee.
What kind of support does Spotwork provide once a job is live?
Spot365 is Spotwork's always-on platform support team, available 24/7. Whether you need help onboarding, posting a job, resolving a day-of issue, or navigating the platform, a real person is available to assist. When jobs are live, we are live.